Shipping policy
Free Shipping Offer
Free shipping is available on orders over £75.00, applies to UK retail customers only.
Shipping Rates
For all other orders or customers shipping cost is calculated at checkout:
Standard rates:
UK Economy shipping from
£3.99 | weight - 0-2kg | 2 day tracked
£7.50 | weight - 2-5kg | 48 hr tracked
£9.50 | weight - 5-10kg | 24-48hr tracked
EU Standard International from
£12.00 | weight - 0-2kg | 4-11 Business days - tracked
£14.00 | weight - 2-5kg | 4-11 Business days - tracked
Delivery
The goods you order will be delivered to the address you give when you place your order, all goods must be delivered to an address in countries listed on the checkout gateway, (Primarily U.K and Ireland) deliveries outside of normal regions will be undertaken by special arrangement only and only with authorization of the relevant manufacturer. We aim to dispatch orders within 1 working day, (Mon. Fri. excluding public holidays) of receipt of cleared payment, (subject to stock). Goods are dispatched via the most appropriate and cost effective method. Please allow 3-5 working days for delivery. If an item has not been received after 15 days, then please contact us. The supplier reserves the right to change or upgrade postal carrier or services without notice to the most appropriate service available depending on delivery destination, consignment weights, or other factors. Any additional charges for such upgraded dispatch services will be borne by the supplier unless such costs are substantial, upon which we may contact you to discuss shipping options.
If delivery cannot be made to your address for reasons under the Supplier´s control the Supplier will inform you as soon as possible.
- If you deliberately fail to take delivery of the goods (otherwise than by reason of circumstances under control of the Supplier) then without prejudice to any other right or remedy available to the Supplier , the Supplier may:
- store the goods until actual delivery and charge you for reasonable costs (including insurance) of storage; or
- sell the goods at the best readily obtainable price and (after deducting all reasonable storage and selling expenses) account to you for any excess over the price you agreed to pay for the goods or charge you for any shortfall below the price you agreed to pay for the goods.
- If you fail to take delivery because you have cancelled your contract under the Distance Selling Regulations the Supplier shall refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods. On exercising your right to cancel you shall be required to return the goods to the Supplier. Should you fail to return the goods, the Supplier reserves the right to deduct any direct costs incurred by the Supplier in retrieving the goods as a result of such failure.
Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, the Supplier will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this case, the Supplier will inform you as soon as possible.
The seller assumes no responsibility for delayed delivery due to industrial action, the actions of any 3rd party, or circumstances outside our control.